Patient center

Insurance & Billing

Information about accepted insurance categories, billing procedures, and how our team helps verify coverage before your visit.

* Board-certified neurologist and fellowship-trained neuro-oncologist* On-site MRI, EEG, EMG, and infusion therapy* Lake Mary care for patients across Central Florida

doctor-office

Coverage verified before visit

Privia Provider Network

Referral help

Billing questions answered

Insurance guidance

Access to care starts with clarity

Key details from the Charis Neurology live site, organized for clearer reading in the new design system.

01

Commercial Insurance Plans

Aetna, Accepted for commercial and exchange plans​

  • Ambetter (Centene’s Health Exchange plan)​, Marketplace health plan
  • Cigna, Accepted for commercial and exchange plans​
  • Coventry / First Health, Accepted commercial plan
  • Disney Cruise Lines, Accepted employee health plan for Disney Cruise Lines​
  • Florida Blue (Blue Cross Blue Shield of FL), Accepted commercial plans​
  • Florida Health Care Plans (FHCP), Accepted commercial and exchange plans
  • Health First Health Plans, Accepted commercial commercial plans​
  • Molina- Accepted for exchange plans

02

Medicare Plans

Original Medicare (Part B), Accepted traditional Medicare coverage​

  • Railroad Medicare, Accepted Medicare for retired railroad beneficiaries​
  • Medicare Advantage Plans, Accepted from several carriers, including:
  • Aetna Medicare Advantage​
  • Cigna Medicare Advantage​
  • Florida Blue Medicare (BlueMedicare)​
  • Health First Health Plans, Medicare Advantage​
  • Simply Healthcare, Medicare Advantage​
  • Wellcare (Centene), Medicare Advantage​

03

Medicaid Plans

Florida Medicaid, Accepted state Medicaid coverage​

  • Aetna Better Health (Medicaid), Accepted Aetna’s Florida Medicaid plan​
  • Sunshine Health, Accepted Centene’s Florida Medicaid (Sunshine)​
  • Molina Healthcare (Medicaid), Accepted Medicaid plan from Molina​
  • Simply Healthcare (Medicaid), Accepted Medicaid HMO plan​
  • United Healthcare (Community Plan), Accepted United’s Medicaid plans​

04

Military Insurance (Tricare/VA)

TRICARE Prime, Accepted active-duty military insurance (via Humana Military)​

  • TRICARE for Life, Accepted military retiree supplemental Medicare insurance​
  • ChampVA, Accepted Civilian Health and Medical Program of the VA​

Coverage categories

Insurance & billing support

We work to help patients understand coverage, referral requirements, and financial responsibilities before care begins.

01

Commercial plans

Many major commercial and exchange plans are accepted. Coverage varies by plan and network.

  • Florida Blue (BCBS of Florida)
  • Florida Health Care Plans (FHCP)
  • Health First Health Plans
  • Molina exchange plans
  • MultiPlan / PHCS
  • United Healthcare

02

Medicare plans

Original Medicare, Railroad Medicare, and several Medicare Advantage plans are accepted.

  • Florida Blue Medicare
  • Health First Medicare Advantage
  • Simply Healthcare Medicare Advantage
  • Wellcare (Centene)

03

Medicaid plans

Participation can vary by plan. Please call so our team can review current plan details.

  • United Healthcare Community Plan

04

Workers' compensation

Workers' compensation cases may require authorization and supporting documentation before scheduling.

  • CareWorks
  • CorVel
  • US Department of Labor

Need More Information?

Coverage questions before your visit

If you have questions about coverage, need help verifying whether your plan is accepted, or want to learn more about billing options including out-of-network or self-pay arrangements, contact our billing team.

01

Email billing support

Email admin@charisneurology.com for insurance and billing questions.

02

Out-of-network guidance

Our team can explain what information is needed when benefits or authorizations are unclear.

03

Self-pay questions

Please contact us before scheduling so we can discuss available billing options.

Good to know

Frequently asked questions

Still have a question? Call us at (407) 603-1633. Our team will follow up during business hours.

Plan participation changes. Call our team and we can help verify current coverage and referral requirements.

Referral requirements vary by insurance plan. Some plans require a referral from your primary care provider, while others allow you to schedule directly. Our Lake Mary team can help verify what your plan requires before your first visit.

Bring your insurance card, photo ID, referral if required, and any authorization paperwork.

Yes. Our team can help answer insurance and billing questions before your visit.

Stop waiting. Start healing.

Questions before you schedule?

Our team will follow up during business hours. For urgent concerns, please call us directly.